fun425 Posted January 6, 2020 Report Share Posted January 6, 2020 has been down for a few hours. Probably needs a server reboot. Quote Link to comment Share on other sites More sharing options...
-1 Natural1 Posted January 6, 2020 Report Share Posted January 6, 2020 Started having same problem, cannot access Video Chat today. First log in of the day was around 11:00A EST. VC worked fine on 1/5/20 all day & evening. This is the error message that appears on Video Chat after a few minutes of it trying to open: Connection failed, media server might be down or firewall might be blocking the connection! I have tried rebooting my computer at least 4 times and the same response. Hope this information is helpful Quote Link to comment Share on other sites More sharing options...
-1 newjonboy0011 Posted January 7, 2020 Report Share Posted January 7, 2020 @Natural1 I get same error message: "Connection failed, media server might be down or firewall might be blocking the connection!" Hope this gets resolved soon Natural1 1 Quote Link to comment Share on other sites More sharing options...
-1 Natural1 Posted January 7, 2020 Report Share Posted January 7, 2020 @newjonboy0011 I appreciate your response. So it is not just me. What has me puzzled, if I look at On-Line users, it shows there are people in the Video Chat. Have checked AV firewall setting, etc, nothing blocked. Maybe time will heal all. Thanks Quote Link to comment Share on other sites More sharing options...
-1 canuck45 Posted January 7, 2020 Report Share Posted January 7, 2020 Mine just has the spinning "connecting" gif, for 45 seconds or so, then media server blah blah blah. Must be their end.. Natural1 1 Quote Link to comment Share on other sites More sharing options...
-1 fun425 Posted January 7, 2020 Author Report Share Posted January 7, 2020 For sure.... I just emailed Rod just in case he doesn't see this thread when he gets on. Quote Link to comment Share on other sites More sharing options...
-1 RodEnuf Posted January 7, 2020 Report Share Posted January 7, 2020 I've alerted @JTT as he's the one who will have to track down the problem. Alan G -- Measurection Administrator Quote Link to comment Share on other sites More sharing options...
-1 JTT Posted January 7, 2020 Report Share Posted January 7, 2020 Hey All, The host of the chat system had an issue and needed to move servers, which was completed last night - they gave me a new IP address to update our system here with, which I've done and that has restored the Video Chat Service. Natural1 and canuck45 2 Quote Link to comment Share on other sites More sharing options...
-1 canuck45 Posted January 7, 2020 Report Share Posted January 7, 2020 @JTT You're a SUPERSTAR. JTT 1 Quote Link to comment Share on other sites More sharing options...
-1 Natural1 Posted January 7, 2020 Report Share Posted January 7, 2020 @JTT Just signed in and it's working perfectly. Much appreciated by all. Quote Link to comment Share on other sites More sharing options...
-1 JTT Posted January 9, 2020 Report Share Posted January 9, 2020 On 1/7/2020 at 2:32 PM, canuck45 said: @JTT You're a SUPERSTAR. Not sure about that. :p But thank you! Quote Link to comment Share on other sites More sharing options...
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fun425
has been down for a few hours. Probably needs a server reboot.
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